Option 1 - Contingency CollectionFidelity will collect all your tenant debts at no cost, unless Fidelity is successful. This is called "Contingency Collections". Fidelity aggressively pursues your tenant collections through all legal and ethical means available. And Fidelity is only paid if it's successful at collecting your tenant debt. If for any reason Fidelity is not successful, there is no cost or risk to you at all.
Option 2 - Collect the debts YourselfFidelity and ATS have teamed up to help you collect your own tenant debt without paying a contingency fee to us or any other collection agency. Essentially, Fidelity have created an online, self-service collection agency. Here you can collect your unpaid rental fees and any other money owed to you by your ex tenants.